Surakshak Praharak Services Privacy Policy
Your privacy is important to us. This privacy policy explains how Surakshak Praharak Services collects, uses, discloses, and protects your personal data when you use our site, this service, or our online platform, and in connection with our services.
Information We Collect
We collect personal data to provide and improve our services and communicate with you. The types of personal data we may collect include:
Information you provide directly to us:
Contact information such as your name, email address, phone number, and physical address.
Identification and verification information as required for the provision of security services, including identification documents and background details.
Information related to the services you request or use, including details necessary for executive protection, personal security details, corporate guarding, event security management, private investigations, threat assessment & risk analysis, security consulting, armed and unarmed guard services, and personal assistance & concierge services.
Payment and billing information.
Communications you send to us.
Information we collect automatically when you use our site or online platform:
Technical information, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
Usage data, including information about how you use our site, products, and services.
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information we collect from other sources:
We may receive information about you from third parties, such as business partners, sub-contractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies. We may also collect information from publicly available sources.
How We Use Your Information
We use your personal data for the following purposes:
To provide and deliver the services you request.
To manage our relationship with you, including communicating with you about our services, updates, and responding to your inquiries.
To process payments and manage our accounts.
To improve our services and site based on your feedback and usage patterns.
To ensure the security and integrity of our operations and protect against fraud and unauthorized access.
To comply with legal and regulatory obligations applicable to our business.
To conduct internal business operations, such as data analysis, testing, research, statistical and survey purposes.
To personalize your experience on our site.
For direct marketing purposes, where we have the legal basis to do so (you can opt-out at any time).
How We Share Your Information
We may share your personal data with third parties in the following circumstances:
With service providers and business partners who assist us in operating our business and providing our services (e.g., IT support, payment processors, background check providers, legal advisors). These third parties are required to protect your information and use it only for the purposes for which it was disclosed.
With law enforcement, government authorities, or other third parties if required by law or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, or prevent illegal activities.
In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
With your consent.
We do not sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data Security
We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:
The right to access your personal data.
The right to request correction of inaccurate or incomplete personal data.
The right to request erasure of your personal data.
The right to object to the processing of your personal data.
The right to request restriction of processing your personal data.
The right to request the transfer of your personal data to you or a third party (data portability).
The right to withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to collect information about your browsing activities. We use this information to analyze site traffic, improve site functionality, and personalize your experience. You can manage your cookie preferences through your browser settings.
Links to Third-Party Sites
Our site may contain links to third-party websites. This privacy policy does not apply to those third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
Contact Us
If you have any questions about this privacy policy or our data protection practices, please contact us by mail at:
Surakshak Praharak Services 401 Suraksha Enclave, Linking Road, Bandra West, Mumbai, Maharashtra, 400050 India
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.